Hi,
I think I have everything set up right. No change on my part, but the jobs in the printing queue don’t start automatically. They don’t start at all, actually. I’ve waited several hours, though.
The printers have “jobox enabled.” The queued jobs have the printer assigned and “start automatically” set to “yes”. The printers in question are green and “ready to print”.
Would you mind helping me, please?
All the best,
Adam
Hello Adam,
The issue was on our side, and we apologize for any inconvenience. It should be okay now. The service responsible for running Jobox prints was broken. We have identified the problem and will fix it to prevent future issues like this.
Thank you for bringing this to our attention. If you encounter any other problems in the future, please let us know!
Happy Christmas time!
Martin
It took us a little longer than expected to fix the issue with the ‘autostart’ of Jobox prints. As of now, it should be resolved.
We noticed that there were pending, unstarted jobs in your print queues. We sincerely apologize for any inconvenience caused.
Martin